Independent surveys of your end-users provides your organisation with guidance on client needs. Improve client relations and product delivery by requesting continued feedback.
The Barcelona Principles define a structure for the measurement of PR. Build credibility with your clients by guiding them through the structure to ensure compliance and to guide them towards showing PR ROI.
Building trustful relationships with client contacts and delivering support are critical to creating successful insight programmes. Build revenue and ensure client retention by creating engaging customer relationships.
The valid metrics framework provide guidance on choosing metrics. Act as a guide to the valid metrics framework to help PR clients uncover the most appropriate measures of success for their own organisation.
Give your clients a voice with the PR Measured Client Survey. The PR Measured Client Survey collects the opinions of the most important asset of your organisations, the client. The independent assessment allows your organisation to address concerns and uncover growth opportunities.
It was another year of consolidation, with Adobe’s acquisition of Semrush, Cision purchasing Trajaan to complete its August partnership with Brandwatch, Muck Rack picking up Ruepoint in January, Dataminr’s $USD 290 million acquisition of ThreatConnect, and Sprout Social’s $USD 55 million purchase of NewsWhip. Major funding rounds are also lining up to reshaped the competitive landscape, including Signal AI’s $USD 165 million investment led by Battery Ventures, and Cision’s debt restructuring.
Generative Engine Optimisation (GEO) emerged as the year’s defining trend, with Meltwater, Muck Rack, Brandwatch, Notified and Trajaan among the many providers launching AI search monitoring capabilities to track brand visibility across ChatGPT, Perplexity, and other large language models. The battlefield for 2026 will centre on AI search dominance, as vendors race to perfect GEO measurement capabilities and demonstrate ROI from monitoring how AI platforms reference brands. More significantly, Adobe’s Semrush acquisition and the integration of search intelligence across platforms marks a convergence point between PR and marketing measurement that will reshape how organisations structure their communications functions and technology stacks throughout 2026.
November saw a hefty acquisition alter landscape, with Adobe agreeing to purchase Semrush, bringing the PR software platform Prowly into the Adobe ecosystem and signalling enterprise-level commitment to generative engine optimisation. The month also saw the UK’s NLA launching Newsworthy to provide article-level engagement metrics direct from over 500 news brands. Meanwhile, AMEC celebrated Measurement Month.
October saw consolidation in the media intelligence sector, with Dataminr’s $USD 290 million acquisition of ThreatConnect. Meanwhile, fellow OSINT provider Zignal Labs picked up a sizeable contract with ICE. The month was dominated by AI product launches, as Meltwater, Roxhill, Fullintel, Later, and YouScan all unveiled enhanced AI-powered features ranging from LLM monitoring and journalist assistants to predictive analytics and transparent reasoning capabilities. Hootsuite’s 20% workforce reduction underscored the ongoing restructuring challenges facing established social media management platforms.
September saw significant investment activity, platform enhancements, and strategic leadership appointments shaping the media intelligence landscape. The sector continues its AI-first transformation as companies from Signal AI to Cision discussed advanced capabilities designed to help PR professionals navigate the emerging generative PR era.
